Stream: Stream Independent | HT006 | NCS: 5113.0200′
Tour Guides are professionals who are certified and licensed by the government to lead others on tours or trips.
Categories
Category: Customer Services
Categories
Food and Beverage Manager
Stream: Stream Independent | HT005 | NCS: N/A
A Food and Beverage Manager is responsible for providing food and drinks to the guests at a hotel or restaurant. He or she also, sometimes, organizes, directs, controls and evaluates the operations of a hospitality business.
Categories
Bartender or Mixologist
Stream: Stream Independent | HT007 | NCS: N/A
Bartenders prepare and serve beverages and food to customers. They mix and garnish cocktails and non-alcoholic beverages
Categories
Sommelier
Stream: Stream Independent | HT008 | NCS: 5131.0500′
A Sommelier is a trained wine professional, typically working at an upscale or fine dining restaurant. Sommeliers are responsible for every aspect of the wine service, starting with the creation of the restaurant wine list to looking after floor service to restaurant visitors.
Categories
Cake Artist
Stream: Stream Independent | HT009 | NCS: N/A
Cake artists are bakers who specialize in making and decorating cakes for all occasions. They are formally trained to use decorative elements such as icing, flowers, sugar sculptures and pictures to decorate a cake.
Categories
KPO executive
Stream: Stream Independent | GN017 | NCS: N/A
Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge-intensive activities. The person who is usually given the responsibility for the work is called a KPO executive and he or she usually has advanced degrees and expertise in a specialized area.
Stream: Stream Independent | V050 | NCS: 4224.0100
A Front Office Associate works in the Front Desk/Reception of a hotel. They receive phone calls, messages and mails. They attend to customers enquiries. They register and assign rooms to guests during check-in and look after the requirements of the patrons. They are responsible for collecting supporting documents from the guests at the time of check-in. They maintain that hotel records are up-to-date showing total number of rooms already occupied, rooms booked or reserved to show correct position of accommodation. They supply details of services rendered to customers to concerned departments for preparation of bill. Finally they present the bill to customers and collecting receivables from guests during check-out.
Categories
Customer Care executive
Stream: Stream Independent | GN007 | NCS: 5244.0301
A Customer Care executive is responsible for providing after-sales service to customers of his or her company. They resolve any queries generated by the customers or clients with efficiency.
Categories
BPO executive
Stream: Stream Independent | GN016 | NCS: N/A
BPO stands for Business Process Outsourcing. It is a method of subcontracting various business-related operations to third-party vendors. A BPO executive ensures BPO services meet the clients’ needs. They communicate with vendors and attend to their queries
Categories
Lapidarist
Stream: Science | GN018 | NCS: N/A
A Lapidarist is an expert on precious stones and the art of cutting, shaping and engraving them. The term lapidary is also used to describe those who collect or deal in gems.