Categories
Customer Services

Retail Store Operations Assistant

Stream: Stream Independent | V042 | NCS: 4321.0501

A Retail Store Operations Assistant generally work in departmental stores or hyper markets or large stores selling multiple range of products. Handling customers is the main job and day-to-day sales activities of the stores is also their responsibility. They also receive and process incoming goods and help in arranging goods in the store and filling shelves.

Categories
Customer Services Management

Self-employed e-tailor

Stream: Stream Independent | V044 | NCS: N/A

As a self-employed e-tailer you will be a retailer that sells products and services to customers using an online store. E-tailers do not need to own or rent physical shops, although some choose to do so. A producer distributes a product to an e-tailer, which then offers it for sale to its customers on its website. Individuals in this position work for him/herself to earn income instead of working for an employer that pays a salary/wage. To manage all this you learn about license requirement, legal policies, cost of procurement of product and services, understand risk involved. They also learn to read and write data sheets, understand customer feedback. They also learn the how, what and why a product is being sold in the market. They earn through the commission of sales in the ecommerce platform

Categories
Customer Services

Food & Beverage Service – Steward

Stream: Stream Independent | V049 | NCS: 5131.0401

The Food and Beverage Service Steward provides services to guests who visit their establishments like hotels, restaurants, cafes, banquets etc. They serve food and beverages to guests, greet and seat guests and provide the guests with the requisite tableware, food and beverage items. They clear the tables by removing used dishes from the table and settle the customer’s account as per the rules of the establishment. An important part of their job is to keep the customers happy at all times.

Categories
Customer Services

Public Relations Officer (PRO)

Stream: Stream Independent | MC020 | NCS: 2432.02

A Public Relations Officer (PRO) is responsible for managing the reputation and image of their clients. They not only promote a positive and trustworthy image of their clients among the public, but also gain support for them through planned campaigns. PROs often make use of social media platforms, newspapers, televisions and magazines to reach their goal.

Categories
Customer Services

Distributor Sales Representative

Stream: Stream Independent | V046 | NCS: 5243.0401

As a distributor salesman you figure out and plan sales calls on a daily basis and you learn to make sales pitch as per customer need. This includes that you thoroughly understand the features, advantage and benefits of the products. Your responsibility includes identifying new outlets to increase sales of the products. You also have to provide problems resolution related to the products. You are responsible for increasing demand at point of sale by creating visibility for the products by putting Point of sales material and merchandising elements like in-store visibility of the products being showcased.

Categories
Customer Services

Room Attendant

Stream: Stream Independent | V051 | NCS: 5151.0202

Room Attendant’s generally work in hotels and guest houses. Their tasks include monitoring and maintaining cleanliness and tidiness at the workplace. They also have to identify housekeeping requirements and decide on the procedures. They gather resources for the guest rooms and defined areas. They have to complete assigned housekeeping tasks.

Categories
Customer Services

KPO executive

Stream: Stream Independent | GN017 | NCS: N/A

Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge-intensive activities. The person who is usually given the responsibility for the work is called a KPO executive and he or she usually has advanced degrees and expertise in a specialized area.

Categories
Customer Services Management Sales

Auctioneer

Stream: Stream Independent | GN022 | NCS: 3339.03

An auction is a public sale where goods are sold to the person who offers the highest price. And an auctioneer is the person who conducts the auction.

Categories
Customer Services

Tour operator

Stream: Stream Independent | HT002 | NCS: N/A

A Tour Operator is responsible for accommodating and designing the holiday itinerary and content needed for the holiday. They sell the package either directly to the consumer or use the services of a travel agent to do so.

Categories
Customer Services

Air hostess

Stream: Stream Independent | HT003 | NCS: 5111.0300′

An Air Hostess is responsible for ensuring the safety and comfort of passengers on both national and international flights.