Categories
Customer Services

Travel consultant

Stream: Stream Independent | E020 | NCS: N/A

A Travel Consultant is a professional who works for travel agencies or tour companies. They research, design and organize different tour packages based on customers’ budget and interests. They look into all the logistical aspects of a tour such as booking tickets and accommodations.

Categories
Customer Services

Chocolatier

Stream: Stream Independent | HT011 | NCS: N/A

A chocolatier makes and sells confectionery made from chocolate. They are schooled in the chemistry of chocolate, the process involved in turning cacao beans into chocolate, that they use in their creations.

Categories
Customer Services

Showroom Hostess / Host

Stream: Stream Independent | V017 | NCS: N/A

A Showroom Hostess / Host is the first person to handle the customers and is responsible for handling the front office of any businesses. They attend to the customers coming into the showroom, handle their queries, try to resolve problems raised and act as coordinator between showroom facility and customer requests.

Categories
Customer Services

Waste collector

Stream: Stream Independent | V085 | NCS: 9611.0201

A Waste Collector is tasked with collecting and segregating waste, garbage or rubbish from the streets, bins, landfills, material recovery facilities and so on. A Waste Collector collects reusable wastes for recycling an non-reusable wastes for disposal.

Categories
Customer Services

General Housekeeper

Stream: Stream Independent | V009 | NCS: 5151.0201

A Housekeeper is responsible for cleaning the property and common areas by sweeping, mopping, wiping etc. They have to complete all assigned housekeeping tasks on time and maintain cleanliness and tidiness at the workplace. Correct procedures for housekeeping has to be followed always.

Categories
Customer Services Fine Arts

Stringing/Beading Artisan (Fashion Jewellery)

Stream: Stream Independent | V032 | NCS: N/A

Stringing/Beading Artisan is part of the Fashion Jewellery section of NSQF training. Stringing artisans are trained to prepare/segregate raw materials, string beads as per designs given, prepare the clasp and then finish the jewel as per design. They are also trained to check for defects and complete the product by achieving set quality standards.

Categories
Customer Services Management

Airline Customer Service Executive

Stream: Stream Independent | V100 | NCS: N/A

Airline Customer Service Executives are responsible for meeting the needs and safety requirements of passengers and airport personnel, including pilots and engineers. They assist customers before and after a flight.

Categories
Customer Services

Trainee Chef/Assistant cook

Stream: Stream Independent | V054 | NCS: N/A

“Assistant Cook” or the Trainee Chef is responsible for preparing, cooking and maintaining the kitchen while working under the direction of the senior Chefs. In this domain you develop ability to prepare, cook and maintain kitchen ensuring fuel, cleanliness, supply, stock, distribution, sorting of all provisions as per company’s standard operating procedure. You also need to develop ability to work in coordination with other staff with team spirit.

Categories
Customer Services

Housekeeping Attendant (Manual Cleaning)

Stream: Stream Independent | V052 | NCS: 5151.0201

The Housekeeping Attendant (Manual Cleaning) is employed by varied industries and establishments. They are responsible for manually cleaning the property’s floors, vertical surfaces, furniture and fixtures. The individual cleans the internal and external areas of the property such as restrooms, offices, auditorium, lifts, utility rooms, canteen, pantry, and common areas. The individual uses manual tools to sweep, scrub, mop, wipe and dispose waste.

Categories
Customer Services

Home Delivery Boy

Stream: Stream Independent | V056 | NCS: 5243.0302

Home Delivery Persons are a part of life. They are responsible for distributing food and beverage packages from restaurant or catering centre to customers at their premises, collect payment for bills and share feedback from customers. They have to verify the delivery items against the orders before the delivery. They are also trained to carry out minor repairs in vehicle and for ensuring safety while driving/riding. They also learn ways to interact with different types of customers and maintain a pleasant work environment.